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· Handling and replying to customer inquiries through email, phone, and a-live clients.
· Maintaining customer relations.
· Providing feedback to Supervisor/ Head on customer’s needs/feedback.
· Preparing and generating reports/relating customer queries.
· Researching into customers’ queries/concerns into the systems.
· And all other tasks/responsibilities assigned by the Supervisor/Head of the Department.
Call Centre Customer Service Team Player Problem Solving English Language
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