Call Center Representative

Synlink Recruitment Outsourcing Co. Inc.; Quezon City; On-site; PHP 167,400 - 245,520; Full time

Job summary

A recruitment outsourcing company in Quezon City is hiring an entry-level customer service representative. You will assist customers with inquiries, document interactions, and handle inbound calls while ensuring excellent customer service. Ideal candidates should have a High School diploma and strong English communication skills. The role offers a dynamic work environment with growth opportunities.

Qualifications

• Entry-level position requiring 0–2 years of experience.
• Ability to work in a fast-paced environment.
• Excellent communication skills and friendly demeanor.

Responsibilities

• Assist customers by answering inquiries and resolving issues.
• Provide excellent customer service while maintaining a positive attitude.
• Document customer interactions accurately.
• Handle a high volume of inbound calls efficiently.
• Collaborate with team members to improve service delivery.

Skills

Proficiency in English language

Strong customer service skills

Effective problem-solving abilities

Interpersonal skills

Education

High School diploma or equivalent

Job description

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

Read More

• Assist customers by answering inquiries and resolving issues related to products and services.
• Provide excellent customer service while maintaining a positive attitude.
• Document customer interactions and feedback accurately in the call center system.
• Handle a high volume of inbound calls efficiently and professionally.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Proficiency in English language, strong customer service skills, effective problem-solving abilities, and interpersonal skills
• Qualities and Traits: Ability to work in a fast-paced environment, excellent communication skills, and a friendly demeanor

English Language Customer Service Problem Solving Call Centre Interpersonal Skills

Preview

HR Manager Synlink Recruitment Outsourcing Co. Inc.

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