Customer Experience & Digital Sales Specialist

Globe Telecom; Cagayan Valley; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Globe Telecom is seeking a capable professional to manage the day-to-day operations of Globe kiosks, driving digital channel promotion and sales targets. You will educate customers and guide their assisted digital journey, while engaging new and existing customers with Globe products and services.

Responsibilities include assisting customers’ journey through digital channels, handling sales and service needs, and processing applications and transactions in the system, as well as billing

Responsibilities

• Assists customers’ journey in using digital channels via face to face digital user assistance or education
• Attends to sales and service needs of customers
• Approves and processes sales and services applications and transactions in the system
• Processes payment for bills, purchases, and other transactions

Job description

Globe Telecom is seeking a capable professional to manage the day-to-day operations of Globe kiosks, driving digital channel promotion and sales targets. You will educate customers and guide their assisted digital journey, while engaging new and existing customers with Globe products and services.

Responsibilities include assisting customers’ journey through digital channels, handling sales and service needs, and processing applications and transactions in the system, as well as billing