Customer Experience Ambassador

Globe Telecom; Cagayan Valley; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Globe Telecom is seeking a capable professional to manage the day-to-day operations of Globe kiosks, driving digital channel promotion and sales targets. You will educate customers and guide their assisted digital journey, while engaging new and existing customers with Globe products and services.

Responsibilities include assisting customers’ journey through digital channels, handling sales and service needs, and processing applications and transactions in the system, as well as billing

Responsibilities

• Assists customers’ journey in using digital channels via face to face digital user assistance or education
• Attends to sales and service needs of customers
• Approves and processes sales and services applications and transactions in the system
• Processes payment for bills, purchases, and other transactions

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Manages the day-to-day operations of the Globe kiosks from the promotion of digital channels, management of inventory and accomplishment of Sales targets. Educates customer and lead their assisted digital journey. Engages new & existing customers with Globe products and services.

• Assists customers’ journey in using digital channels via face to face digital user assistance or education
• Attends to sales and service needs of customers
• Approves and processes sales and services applications and transactions in the system
• Processes payment for bills, purchases, and other transactions

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.