Store Experience Lead: Sales & Service Champion

Globe Telecom; Baguio; Vor Ort; PHP 240.000 - 320.000; Vollzeit

Zusammenfassung

Globe Telecom is seeking a Retail Specialist for its stores to optimize store performance and customer experience. You will assist walk-in subscribers, sell products, perform demos, and support cashiering while ensuring timely processing of documents and adherence to 5S standards.

The role focuses on achieving sales targets, delivering excellent service, and coordinating with the team to maintain efficient store operations and a positive customer experience.

Qualifikationen

• Strong customer service and communication skills to assist walk-in customers.
• Ability to sell products and services and perform product demonstrations.
• Experience with cashiering and handling transactions when needed.
• Willingness to work in shifts and maintain clean, organized work area.

Aufgaben

• Assist walk-in subscribers with concerns and queries.
• Sell all products and services to walk-in customers.
• Perform product demonstrations to showcase features.
• Process documents from subscribers and ensure timely submission.
• Support timely customer delivery and help the team hit targets.
• Maintain 5S standards and keep workspace clean and compliant.
• Assist with cashiering duties and encode transactions accurately.
• Monitor after-sales transactions and forward to relevant teams.
• Ensure subscriber documents reach Credit Library and other groups promptly.

Kenntnisse

Customer service

Sales skills

Cashiering

Product demonstrations

Store operations

Jobbeschreibung

Globe Telecom is seeking a Retail Specialist for its stores to optimize store performance and customer experience. You will assist walk-in subscribers, sell products, perform demos, and support cashiering while ensuring timely processing of documents and adherence to 5S standards.

The role focuses on achieving sales targets, delivering excellent service, and coordinating with the team to maintain efficient store operations and a positive customer experience.