Customer Experience Pro — In-Store & Digital

Globe; Quezon City; Presencial; PHP 279 000 - 391 000; Tempo integral

Resumo da oferta

Globe in the Philippines is seeking a Customer Experience Ambassador to create a positive, memorable experience for customers in Quezon City. You will assist customers with Globe products and services and resolve issues to meet their needs.

You will guide customers through digital channels and face-to-face interactions, supporting sales and service needs, and processing applications and transactions within the system. This role emphasizes service excellence and a welcoming customer journey.

Qualificações

• Experience in customer service preferred.
• Ability to assist customers in person and via digital channels.

Responsabilidades

• Assist customers during their Globe journey with products and services.
• Educate customers on Globe digital channels and self-service options.
• Process sales and service applications and transactions in the system.
• Handle payments for bills and purchases and resolve issues.

Conhecimentos

Customer service

Digital channels

Sales support

Descrição da oferta de emprego

Globe in the Philippines is seeking a Customer Experience Ambassador to create a positive, memorable experience for customers in Quezon City. You will assist customers with Globe products and services and resolve issues to meet their needs.

You will guide customers through digital channels and face-to-face interactions, supporting sales and service needs, and processing applications and transactions within the system. This role emphasizes service excellence and a welcoming customer journey.