Customer Care Specialist: World‑Class Support & Growth

TaskUs; San Fernando; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Competitive salary

Great benefits

Professional growth

Inclusive workplace

Job summary

TaskUs in the Philippines is seeking a Customer Care Specialist to deliver world-class support to our clients. You will respond to inquiries, resolve issues, and uphold service standards across voice, email, and chat channels.

Join a People First culture offering competitive salaries, benefits, and opportunities for professional growth within a dynamic, inclusive BPO environment. Excellent English and a team-oriented mindset are essential.

Qualifications

• Computer literate with Windows/Mac OS and Microsoft Office.
• Fluent English – reading and writing proficient.
• High school graduate required.

Responsibilities

• Provide world-class customer service via phone, email, and live chat.
• Resolve inquiries and escalate issues when needed.
• Navigate internal resources to supply accurate responses.
• Document interactions according to SOPs and KPIs.
• Maintain customer satisfaction and quality standards.

Skills

Fluent English

Problem solving

Communication

Team player

Adaptable

Open to feedback

Empathy

Education

High school diploma

Tools

Zendesk

Slack

Microsoft Office

Google applications

Job description

TaskUs in the Philippines is seeking a Customer Care Specialist to deliver world-class support to our clients. You will respond to inquiries, resolve issues, and uphold service standards across voice, email, and chat channels.

Join a People First culture offering competitive salaries, benefits, and opportunities for professional growth within a dynamic, inclusive BPO environment. Excellent English and a team-oriented mindset are essential.