Customer Care Specialist: KPI-Driven Support & Empathy
Concentrix
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Resumo da oferta
Concentrix in Baguio City is hiring a Customer Care Specialist who will handle inbound/outbound calls and internet inquiries, delivering professional support and resolving routine issues for our clients.
The role requires a high school diploma and strong customer service orientation, with good communication and computer skills. You will work in a fast-paced environment, supporting customers while adhering to KPIs and quality standards.
Descrição da oferta de emprego
Concentrix in Baguio City is hiring a Customer Care Specialist who will handle inbound/outbound calls and internet inquiries, delivering professional support and resolving routine issues for our clients.
The role requires a high school diploma and strong customer service orientation, with good communication and computer skills. You will work in a fast-paced environment, supporting customers while adhering to KPIs and quality standards.
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