Customer Care Representative - Alorica Pasay MOA - Work Onsite

Alorica Philippines; Pasay; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive Salary Range

20% Night Differential

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Job summary

A leading customer service provider in Metro Manila is looking for customer service representatives to assist customers via phone, email, and chat. No previous experience is required; training will be provided. Candidates can include fresh graduates from college, senior high school, or vocational programs. This role offers competitive salary, night differential, and paid training. The environment is professional and supportive for onsite work.

Qualifications

• No BPO experience needed; training provided.
• Open to college fresh graduates, senior high school, high school graduates, college undergraduates, and vocational graduates.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements

• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!

Benefits

• Competitive Salary Range
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team