Customer Care Representative - Alorica Clark Pampanga - Work Onsite

Alorica Philippines; Pampanga; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Competitive Salary Range

20% Night Differential

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Paid Vacation Leave / Personal Time Off

Anniversary Bonus

Annual Performance Increase

Job summary

A leading customer service company in Pampanga is looking for motivated individuals to respond to customer inquiries via phone, email, and chat. No prior BPO experience is required as training is provided. This role offers competitive salary, night differentials, paid training, HMO, and government benefits. Join a professional team in an onsite work environment.

Qualifications

• No BPO experience needed; training will be provided.
• Open to college fresh grads, SHS & HS grads, college undergrads, vocational graduates.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Skills

Communication

Customer service

Education

HS diploma or higher

College student or fresh graduate

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements

• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!

Benefits

• Competitive Salary Range
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team