Call Center Representative - Alorica Pasay MOA - Work Onsite

Alorica Philippines; Pasay; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive Salary Packages + Incentives

Paid Training

13th Month Pay

Vacation Leave / Personal Time Off

Anniversary Bonus

Annual Performance Increase

Job summary

A leading BPO company in Pasay is seeking a Call Center Representative for on-site work. This is an excellent opportunity for fresh graduates and those with no prior experience, as training will be provided. Key responsibilities include handling customer inquiries and processing orders in a team-oriented environment. The role offers competitive salary packages and various benefits. Join a supportive team and start your career in customer service!

Qualifications

• No BPO experience needed; training will be provided.
• Open to Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Process orders, payments, and refunds.
• Assist with product and service support.
• Maintain accurate customer records in the system.
• Meet performance and quality metrics.

Skills

English Language

Customer Service

Strong Work Ethic

Team Player

Problem Solving

Organizational Skills

Technical Skills

Interpersonal Skills

People Skills

Education

High/Senior High School

Job description

Call Center Representative - Alorica Pasay MOA - Work Onsite

On-site - Pasay. No experience required. High/Senior High School. Full-time.

Job Description

Responsibilities include:

• Answer customer inquiries via phone, email, or chat
• Resolve complaints and provide effective solutions
• Process orders, payments, and refunds
• Assist with product and service support
• Maintain accurate customer records in the system
• Communicate clearly and follow company guidelines
• Coordinate with other teams for issue resolution
• Meet performance and quality metrics
• Gather and relay customer feedback

Requirements & Benefits

We offer:

• Competitive Salary Packages + Incentives
• No BPO experience needed – We’ll train you
• Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads
• 20% Night Differential
• Paid Training & Incentives
• 13th Month Pay
• Vacation Leave / Personal Time Off – Paid
• Anniversary Bonus
• Annual Performance Increase
• Work Onsite with a professional & supportive team

Required skills include English Language, Customer Service, Strong Work Ethic, Team Player, Problem Solving, Organizational Skills, Technical Skills, Interpersonal Skills, and People Skills.

Working Location

On-site work in Pasay. Please be vigilant and beware of fraud when applying for jobs.

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