Customer Care Representative - Alorica Fort Taguig - Work Onsite

Alorica Philippines; Taguig; On-site; PHP 312,000 - 402,000; Full time

Benefits offered by this job

Employee Recognition and Rewards

Government Mandated Benefits

Health Insurance

Paid Training

Vacation and Personal Time Off

Vacation leave / PTO

Job summary

A customer service outsourcing company in Taguig is hiring a Customer Care Representative to handle inquiries via phone, email, and chat. Ideal candidates are team players with a strong work ethic. No experience is required, as training will be provided. The role includes performance bonuses and health benefits as part of the employment package.

Qualifications

• No BPO experience needed – We’ll train you.
• 20% Night Differential.
• Paid Training & Incentives.
• Collaborate with team members to enhance service quality.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics.

Skills

Customer Service

Problem Solving

Team Player

Strong Work Ethic

People Skills

Technical Skills

Interpersonal Skills

Organizational Skills

Education

High School Diploma

College Fresh grads

Vocational Grad

Vocational graduates welcome

Job description

Customer Care Representative - Alorica Fort Taguig - Work Onsite

On-site - Taguig No Exp Required High/Senior High School Full-time

Job Description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Benefits & Perks

• Employee Recognition and Rewards: Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives
• Government Mandated Benefits
• Insurance Health & Wellness: Health Insurance, Life Insurance, HMO
• Others: Office Parties
• Professional Development: Job Training
• Maternity & Paternity Leave, Vacation Leave, Volunteer Time Off
• Read More

Requirements & Benefits of ALORICA PH

• Competitive Salary Range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team

Customer Service English Language Problem Solving Team Player Strong Work Ethic Call Centre People Skills Technical Skills Interpersonal Skills Organizational Skills

Working Location

PhilPlans Corporate Center. 10th Avenue, Kalayaan Ave, City of Makati, Metro Manila, Philippines

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