Corporate Banking Relationship Agent CSR (Open for Fresh Graduates)

J-K Network Services; Pasig; On-site; PHP 200,880 - 223,200; Full time

Job summary

A leading BPO company based in Pasig is looking for a Customer Service Representative. This role is open to fresh graduates and provides an opportunity to gain valuable experience in customer support. Responsibilities include resolving customer inquiries, handling transactions, and maintaining records. Ideal candidates will possess a degree and showcase strong communication skills. This position is onsite with a salary offer of Php18,000-Php20,000, and the work schedule is a graveyard shift.

Qualifications

• Bachelor's degree holder preferred.
• Open for Fresh Graduates, Undergraduates, and Senior High students.
• Experience in Customer Service is an advantage.

Responsibilities

• Address customer inquiries accurately and professionally.
• Handle transactions and order processing efficiently.
• Organize and maintain data records.
• Resolve customer concerns effectively.
• Complete additional tasks from the supervisor.

Skills

Customer service skills

Clear communication

Problem-solving skills

Education

Bachelor's degree

Job description

Client Profile: Established in 1976, the company has evolved into a rapidly expanding IT powerhouse, extending its presence beyond the Philippines to Canada and Australia. Its core expertise spans business consulting, systems integration, and a wide range of IT service solutions.

Position: Customer Service Representative (Open for Fresh Graduates)

Company Industry: BPO Company

Location: Ortigas, Pasig City

Salary Offer: Php18,000-Php20,000 (Negotiable)

Work Schedule: Graveyard Shift

Work Set Up: Onsite

Job Requirements

• Bachelor's degree holder
• Open for Fresh Graduates, Undergraduates, and Senior Highschool graduate
• With 6 months - 1 year of experience in Customer Service is an advantage.
• Amenable to attend interviews
• Can start as soon as possible

Job Responsibilities

• Address customer inquiries about products and services with accuracy and professionalism.
• Handle customer transactions and order processing promptly and efficiently.
• Organize, update, and maintain data and information records.
• Resolve customer concerns by identifying issues and providing effective solutions.
• Carry out additional tasks assigned by the immediate supervisor.

Look for: Ms. RIVA

Recruitment Process (ONLINE)

• Initial Interview
• Final Interview
• Job Offer