Concierge

Diversified Services Solutions Inc.; Taguig; On-site; PHP 167,400 - 223,200; Full time

Job summary

A customer service-oriented company located in Metro Manila is seeking a dedicated individual to provide exceptional service to guests. Responsibilities include managing guest inquiries, assisting with check-ins, and coordinating dining and transportation reservations. Ideal candidates should possess a high school diploma and strong communication skills. Experience is preferred but not required for this entry-level position.

Qualifications

• 0–2 years of experience in customer service roles.
• Friendly and approachable with guests.
• Ability to manage inquiries and reservations.

Responsibilities

• Provide exceptional customer service to guests.
• Assist with check-in and check-out processes.
• Handle guest inquiries regarding local attractions.

Skills

Excellent communication skills

Interpersonal skills

Customer-focused demeanor

Education

High School Diploma or equivalent

Job description

Description

• Provide exceptional customer service to guests and residents.
• Assist with check-in and check-out processes.
• Handle guest inquiries and provide accurate information about local attractions and services.
• Manage reservations for dining, transportation, and entertainment.
• Coordinate with housekeeping and maintenance to ensure guest satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Friendly, approachable, and customer-focused demeanor.