Staff Hotel

Casa Uno Beach Resort; Manila; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading beach resort in Metro Manila is seeking an entry-level staff member to assist guests with check-in and check-out processes, maintain cleanliness of the front desk, and respond to inquiries. Ideal candidates will possess strong communication skills and a customer-oriented attitude. This position offers a dynamic work environment suited for individuals willing to learn and adapt.

Qualifications

• Must have a High School Diploma or equivalent.
• Entry-level position requiring 0–2 years of experience.
• Strong customer service orientation is essential.

Responsibilities

• Assist guests with check-in and check-out processes.
• Respond to guest inquiries and provide information about hotel services.
• Handle guest complaints and resolve issues effectively.

Skills

Strong communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

• Assist guests with check-in and check-out processes.
• Maintain cleanliness and organization of the front desk and lobby areas.
• Respond to guest inquiries and provide information about hotel services and amenities.
• Handle guest complaints and resolve issues effectively.
• Coordinate with housekeeping and maintenance departments to ensure guest satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Customer-oriented and able to work in a fast-paced environment.
• Responsibilities and Duties: Willingness to learn and adapt in a dynamic work setting.