Concierge

LSERV Corporation; Taguig; On-site; PHP 201,000 - 312,000; Full time

Job summary

A hospitality management company in Metro Manila is searching for an experienced Concierge to attend to residents' needs and ensure their satisfaction. Responsibilities include daily interactions with residents, handling maintenance requests, and organizing events. The ideal candidate holds a degree in Hospitality Management and has at least 1 year of relevant experience. Strong communication skills and a pleasing personality are essential for this role.

Qualifications

• At least 1 year of working experience as a Concierge.
• Minimum of 1 year experience as a Concierge.
• Pleasant personality and strong communication skills.

Responsibilities

• Attend to daily concerns of residents and ensure proper action is taken.
• Meet residents' needs, resolve problems, and provide feedback.
• Ensure full customer satisfaction.
• Follow-up on and monitor completion of maintenance service requests.
• Assist residents in arranging for various services.
• Organize and coordinate special/social events for residents.
• Perform other assigned tasks as necessary.

Skills

Pleasing personality

Good communication skills

Pleasant personality

Education

BS Hospitality Management or any related course

Job description

Job Qualification:

• A graduate of BS Hospitality Management or any related course
• With at least 1 year of working experience as a Concierge
• With a pleasing personality
• With good communication skills

Job Description:

• Attends to the daily concerns of residents and ensures that proper action is always taken
• Meet residents' needs, offer options, resolve problems, and give feedback to residents
• Ensures full customer satisfaction.
• Performs follow-up and monitors completion of all maintenance service requests.
• Assists residents in making arrangements for various services, whether inside or outside the property
• Organizes and coordinates all special/social events for residents
• Performs such other tasks as may be assigned from time to time