Cloud Onboarding Specialist — Hybrid (Philippines)

Pax8 Philippines Inc.; Philippines; Hybrid; PHP 591,000 - 893,000; Full time

Benefits offered by this job

Annual performance bonus opportunity

Employee Stock Option Programme

Comprehensive healthcare and wellbeing

Learning and development programmes

Dedicated learning hours

LinkedIn Learning access

Internal career mobility opportunities

Employee assistance and wellbeing资源

Job summary

Pax8 Philippines Inc. is hiring a Technical Onboarding Specialist in the Philippines to guide partners through onboarding, provisioning, integrations, and adoption to accelerate value from day one.

You will deliver onboarding sessions, tailor plans to partner objectives, and collaborate with Sales, Partner Success, Operations, and Support to ensure a smooth transition into long-term success with measurable impact.

Qualifications

• Proven experience within technical onboarding, implementation, technical support, customer success, solutions consulting, troubleshooting, or a similar customer-focused environment.

Responsibilities

• Create Outstanding Partner Experiences by guiding onboarding from initial setup to successful adoption.
• Optimise onboarding frameworks, documentation, and playbooks; leverage automation to improve efficiency.
• Collaborate with Sales, Partner Success, Operations and Support to ensure clear stakeholder communication and smooth transitions.

Skills

Technical onboarding

Implementation

Technical support

Customer success

Solutions consulting

Troubleshooting

Cross-team collaboration

Job description

Pax8 Philippines Inc. is hiring a Technical Onboarding Specialist in the Philippines to guide partners through onboarding, provisioning, integrations, and adoption to accelerate value from day one.

You will deliver onboarding sessions, tailor plans to partner objectives, and collaborate with Sales, Partner Success, Operations, and Support to ensure a smooth transition into long-term success with measurable impact.