Technical Onboarding & Adoption Specialist

Pax8 Philippines Inc.; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Pax8 Philippines Inc. is looking for an onboarding-focused professional to guide partners from initial setup through successful adoption. You will deliver engaging sessions, enablement activities, and marketplace education to help partners realise value quickly.

You will work across Sales, Partner Success, Operations, and Support to streamline provisioning, integrations, and account configuration, driving a smooth lifecycle from implementation to ongoing success.

Qualifications

• Experience in technical onboarding, implementation, or customer success.
• Strong communication and ability to explain complex concepts clearly.
• Ability to coordinate across multiple teams and stakeholders.

Responsibilities

• Guide new partners through onboarding from setup to adoption.
• Deliver onboarding sessions and marketplace education.
• Collaborate with Sales, Support, and Operations to ensure successful onboarding.

Skills

Onboarding

Customer Success

Technical Troubleshooting

Job description

Pax8 Philippines Inc. is looking for an onboarding-focused professional to guide partners from initial setup through successful adoption. You will deliver engaging sessions, enablement activities, and marketplace education to help partners realise value quickly.

You will work across Sales, Partner Success, Operations, and Support to streamline provisioning, integrations, and account configuration, driving a smooth lifecycle from implementation to ongoing success.