Client Success & Programs Lead — Eastwood

TGT Global; Philippines; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Health & Wellbeing

Rewards & Recognition

Growth & Perks

Vibrant City Location

Job summary

TGT Global in the Philippines is seeking a skilled Program Coordinator to help coordinate client onboarding, sessions, and logistics from start to finish. You will support coaches with documents, schedules, and resources, and maintain accurate program records using Monday.com and SharePoint.

Ideal candidates bring 5+ years in administration or coordination, strong communication, and a client-service mindset. This is a day-shift on-site role in Eastwood, Quezon City.

Qualifications

• 5+ years in administration, program coordination, client service, or similar.
• Strong organizational and time-management skills with attention to detail.
• Experience managing schedules, client communications, and logistics.
• Proficiency with Microsoft Office, SharePoint, Monday.com, Zoom, and related tools.
• Track record of implementing process improvements to raise efficiency.

Responsibilities

• Coordinate client onboarding, scheduling, rescheduling, and program administration from start to finish.
• Communicate with clients and participants to ensure they have the right information and materials before each session.
• Support coaches with documents, schedules, and resources for successful program delivery.
• Maintain accurate client, participant, attendance, and program records using Monday.com and SharePoint.
• Schedule and facilitate Program Success Meetings to align clients on timelines and requirements.
• Provide administrative and logistical support for workshops, events, and sessions, including room bookings and catering.
• Manage program resources and inventory to ensure everything is ready when needed.
• Identify opportunities to improve processes and systems to enhance delivery efficiency.
• Use AI and technology tools to improve productivity and support team goals.

Skills

Program coordination

Client service

Time management

Attention to detail

Communication

Relationship-building

Tools

Microsoft Office

SharePoint

Monday.com

Zoom

Job description

TGT Global in the Philippines is seeking a skilled Program Coordinator to help coordinate client onboarding, sessions, and logistics from start to finish. You will support coaches with documents, schedules, and resources, and maintain accurate program records using Monday.com and SharePoint.

Ideal candidates bring 5+ years in administration or coordination, strong communication, and a client-service mindset. This is a day-shift on-site role in Eastwood, Quezon City.