Client Relations Officer

H2 Software Consulting Services Inc.; Pasig; On-site; PHP 279,000 - 424,000; Full time

Job summary

H2 Software Consulting Services Inc. is seeking an Account Manager to act as the primary liaison with assigned clients, maintaining strong relationships and ensuring timely communication.

The role requires collaboration with internal teams to meet client needs and expectations, while providing regular updates and status tracking. The ideal candidate has 1+ year in client servicing or account management, strong communication, and the ability to work both independently and with a team in a

Qualifications

• At least 1 year of relevant experience in client servicing, account management, or a related field.
• Strong communication, interpersonal, and organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Detail-oriented with a commitment to providing excellent client service.
• Must be willing to work onsite in Pasig City.

Responsibilities

• Act as the primary liaison between the company and assigned clients, ensuring clear and timely communication
• Maintain and nurture strong professional relationships with clients to promote satisfaction and loyalty
• Coordinate with internal departments to ensure client needs and expectations are met effectively
• Address client inquiries, concerns, and requests in a timely and professional manner
• Provide regular updates, reports, and status tracking for assigned accounts
• Support the team in identifying opportunities for account growth and improved service delivery

Skills

Client servicing

Account management

Communication

Organizational skills

Independent work

Onsite Pasig

Job description

Key Responsibilities:

• Act as the primary liaison between the company and assigned clients, ensuring clear and timely communication

• Maintain and nurture strong professional relationships with clients to promote satisfaction and loyalty

• Coordinate with internal departments to ensure client needs and expectations are met effectively

• Address client inquiries, concerns, and requests in a timely and professional manner

• Provide regular updates, reports, and status tracking for assigned accounts

• Support the team in identifying opportunities for account growth and improved service delivery

Qualifications:

• At least 1 year of relevant experience in client servicing, account management, or a related field

• Strong communication, interpersonal, and organizational skills

• Ability to work independently and collaboratively in a fast-paced environment

• Detail-oriented with a commitment to providing excellent client service

• Must be willing to work onsite in Pasig City