Admin Liaison Officer

Westfair Marketing, Inc.; Quezon City; On-site; PHP 357,000 - 469,000; Full time

Job summary

Westfair Marketing, Inc. is seeking an Admin Liaison Officer on a full-time basis in South Triangle, Quezon City, Metro Manila.

This role acts as a vital communications bridge between internal teams, clients, and external partners to ensure smooth coordination. You will manage meetings, maintain records, draft communications, and support senior staff, while building professional relationships across levels.

Qualifications

• Proven experience in administrative, customer service, or liaison support, ideally within a marketing, business services, or corporate environment.
• Exceptional written and verbal communication skills with the ability to communicate professionally with diverse audiences.
• Strong organizational and time management abilities with the capacity to priorities multiple tasks effectively.
• Proficiency in Microsoft Office applications (Word, Excel) and experience with email and scheduling software.
• Excellent interpersonal skills with the ability to build and maintain positive relationships with colleagues and external contacts.
• Attention to detail and accuracy, particularly when handling important documentation and correspondence.
• Proactive approach to problem-solving with the ability to anticipate stakeholder needs.
• Ability to work independently whilst collaborating effectively within a team environment.
• Willingness to learn and adapt to evolving business processes and technologies.
• Flexibility and reliability, with a commitment to meeting deadlines and maintaining professional standards.

Responsibilities

• Acting as the primary point of contact between internal departments, clients, and external partners to ensure seamless communication and coordination
• Scheduling and coordinating meetings, conferences, and events whilst managing calendars and logistics
• Preparing and maintaining detailed records, documentation, and correspondence related to liaising activities
• Drafting and proofreading communications, reports, and other written materials for accuracy and clarity
• Gathering and compiling information from various departments to facilitate informed decision-making and stakeholder updates
• Resolving scheduling conflicts and addressing communication breakdowns between departments and external parties
• Managing follow-up actions and ensuring all parties are informed of outcomes and next steps
• Supporting the development and maintenance of positive working relationships with key clients and stakeholders
• Assisting with administrative tasks including data entry, filing, and database management
• Providing general administrative support to senior staff members as required

Skills

Administrative experience

Customer service

Liaison support

Communication skills

Organizational skills

Time management

Attention to detail

Tools

Microsoft Word

Excel

Email scheduling software

Job description

About the role

Westfair Marketing, Inc. is seeking a Admin Liaison Officer to join our team on a full-time basis in South Triangle, Quezon City, Metro Manila. This is a key administrative and support role that serves as a vital communication bridge between our internal teams, clients, and external stakeholders. You will be instrumental in ensuring smooth coordination, maintaining professional relationships, and facilitating effective communication across all levels of the organization. This position is essential to our operational success and directly contributes to our ability to deliver exceptional service to our clients.

Key responsibilities

1. Acting as the primary point of contact between internal departments, clients, and external partners to ensure seamless communication and coordination
2. Scheduling and coordinating meetings, conferences, and events whilst managing calendars and logistics
3. Preparing and maintaining detailed records, documentation, and correspondence related to liaising activities
4. Drafting and proofreading communications, reports, and other written materials for accuracy and clarity
5. Gathering and compiling information from various departments to facilitate informed decision-making and stakeholder updates
6. Resolving scheduling conflicts and addressing communication breakdowns between departments and external parties
7. Managing follow-up actions and ensuring all parties are informed of outcomes and next steps
8. Supporting the development and maintenance of positive working relationships with key clients and stakeholders
9. Assisting with administrative tasks including data entry, filing, and database management
10. Providing general administrative support to senior staff members as required

What we're looking for

1. Proven experience in an administrative, customer service, or liaison support role, ideally within a marketing, business services, or corporate environment
2. Exceptional written and verbal communication skills with the ability to communicate professionally with diverse audiences
3. Strong organizational and time management abilities with the capacity to priorities multiple tasks effectively
4. Proficiency in Microsoft Office applications (Word, Excel) and experience with email and scheduling software
5. Excellent interpersonal skills with the ability to build and maintain positive relationships with colleagues and external contacts
6. Attention to detail and accuracy, particularly when handling important documentation and correspondence
7. Proactive approach to problem-solving with the ability to anticipate stakeholder needs
8. Ability to work independently whilst collaborating effectively within a team environment
9. Willingness to learn and adapt to evolving business processes and technologies
10. Flexibility and reliability, with a commitment to meeting deadlines and maintaining professional standards