Client Services Administrator

OFFSHORE BUSINESS PROCESSING INC.; Quezon City; On-site; PHP 240,000 - 320,000; Full time

Job summary

OFFSHORE BUSINESS PROCESSING INC. is seeking an on-site Administrative Support professional to handle document production, client onboarding, and billing-related tasks.

The role requires at least 2 years in administration and strong communication across teams, with work locations in Ortigas Pasig and Cubao. The candidate should be comfortable collaborating with the Operations team to ensure timely, accurate processing of client payments and documentation, while maintaining professional standards

Qualifications

• Certificate in Office Administration or finance-related qualification desirable.
• Minimum 2 years’ experience in an administration role.
• Excellent verbal, written and interpersonal communication skills.
• Must be able to work on-site in Ortigas Pasig and Cubao.
• No work schedule preference.

Responsibilities

• Use various mediums to communicate with team members (face-to-face, email, telephone, mail).
• Document production and formatting.
• Collaborate with team to ensure client billing requirements are met professionally and on time.
• On-boarding and maintenance of clients including preparation of new client agreements and other applications.
• Processing cash payments and receipts.
• Proactively support team members and coordinate with the Operations team to meet deadlines.

Skills

Administration

Communication skills

Teamwork

Education

Office Administration certificate

Finance qualification desirable

Job description

Responsibilities

Client Specific Tasks

Administration Support

• Use a variety of mediums to effectively communicate with team members, as appropriate, i.e. face-to-face, email, telephone, mail
• Document production and formatting
• Collaboration with other members of the team to ensure that all client billing requirements are completed in a professional, client appropriate and timely manner

External Client Support Work

• On-boarding and maintenance of clients including preparation of new client agreements and other applications
• Processing cash payments and receipts

• Processing cash payments and receipts

Teamwork

• Proactively support team members as required
• Work efficiently with the internal Operations team ensuring all processes and deadlines are followed accordingly

Requirements

• Certificate in Office Administration or tertiary qualifications in Finance desirable
• Minimum 2 years’ experience in an administration role
• Excellent verbal, written and interpersonal communication skills
• Must be ok to work on site in Ortigas Pasig and Cubao
• No work schedule preference