Cinema Guest Experience Specialist

SM Supermalls; Quezon City; On-site; PHP 167,000 - 234,000; Full time

Job summary

SM Supermalls is seeking a Customer Experience Crew for SM City Novaliches in Quezon City to support cinema operations, greet guests, and assist with orders while delivering first-class service.

You will usher guests, check tickets, ensure safety, coordinate with teams for events, and help maintain cleanliness and food safety standards.

This is a 0-2 months probationary, full-time role under SM Lifestyle, Inc., offering growth within a dynamic retail and cinema environment.

Qualifications

• Customer service oriented with guest-facing experience.
• Ability to communicate clearly with guests and team members.
• Awareness of safety and food safety standards.

Responsibilities

• Greet guests and take accurate orders, ensuring timely service.
• usher guests, check tickets, enforce house rules, and maintain audience safety.
• Coordinate with team on events, bulk orders, and screenings to ensure smooth service.

Skills

Guest service

Communication

Safety awareness

Team coordination

Job description

SM Supermalls is seeking a Customer Experience Crew for SM City Novaliches in Quezon City to support cinema operations, greet guests, and assist with orders while delivering first-class service.

You will usher guests, check tickets, ensure safety, coordinate with teams for events, and help maintain cleanliness and food safety standards.

This is a 0-2 months probationary, full-time role under SM Lifestyle, Inc., offering growth within a dynamic retail and cinema environment.