Cinema Guest Experience Specialist

SM Supermalls; Manila, Hinoba-an; On-site; PHP 167,000 - 257,000; Full time

Job summary

SM Megamall in Mandaluyong, Metro Manila, Philippines is hiring a Customer Experience Crew to support SM Cinema operations, assist visitors with selecting and handling purchases, and guide guests safely to the venue with a friendly, service-focused approach.

Candidates should have at least Senior High School or college level, with experience in sales, customer service, or retail, and must be willing to work weekends, holidays, and shifting schedules.

Qualifications

• Candidate must possess at least Senior High School (K12) Graduate or College level.
• At least with experience in sales, customer service, retail or related field.
• Willing to work during weekends, holidays and shifting schedules.

Responsibilities

• The position supports the daily operations of SM Cinema and contributes in driving the sales through engaging visitors, assisting in selecting and handling customer purchases.
• Also, it is leading the customer on their way to the venue with the assurance of safety and first-class customer service experience.

Skills

Customer service

Sales

Education

Senior High School or College level

Job description

SM Megamall in Mandaluyong, Metro Manila, Philippines is hiring a Customer Experience Crew to support SM Cinema operations, assist visitors with selecting and handling purchases, and guide guests safely to the venue with a friendly, service-focused approach.

Candidates should have at least Senior High School or college level, with experience in sales, customer service, or retail, and must be willing to work weekends, holidays, and shifting schedules.