Cinema Customer Experience Specialist (Rotating Shifts)

SM Supermalls; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

SM Supermalls is seeking a Customer Experience Crew for SM City Sta Mesa in Quezon City. The role supports daily cinema operations, engages visitors, assists with purchases, and strives to deliver a seamless, first-class service experience.

You will guide customers to the venue, prioritize safety, and work on shifting schedules including weekends and holidays. At least a senior high school graduate or college level, with customer service or cashiering experience, is ideal.

Qualifications

• Senior High School graduate or college level.
• Experience in customer service and/or cashiering is an advantage.
• Willing to work on a shifting schedule, including weekends and holidays.
• Must be willing to be assigned to SM City Sta Mesa.

Responsibilities

• The role supports daily operations of Cinema Operations and helps drive sales by engaging visitors, assisting with their purchases, and ensuring a seamless customer experience.
• Responsibilities include guiding customers to the venue while prioritizing safety and delivering a first-class service experience.

Skills

Customer service

Communication

Sales

Education

Senior High School graduate

College level

Tools

Cashier systems

Job description

SM Supermalls is seeking a Customer Experience Crew for SM City Sta Mesa in Quezon City. The role supports daily cinema operations, engages visitors, assists with purchases, and strives to deliver a seamless, first-class service experience.

You will guide customers to the venue, prioritize safety, and work on shifting schedules including weekends and holidays. At least a senior high school graduate or college level, with customer service or cashiering experience, is ideal.