Chat & Email Support Specialist – Onsite, Shifts, Growth

STACKph; Pasig; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

Paid training

HMO

Life insurance

Career growth

Job summary

STACKph is hiring a Chat and Email Support Representative in Pasig, Philippines. You will handle customer inquiries via chat and online channels, resolve concerns, and document interactions. This role is onsite with shifting schedules in a fast-paced BPO environment.

We offer paid training, competitive salary, HMO plus life insurance, and clear opportunities for career growth and promotion.

Qualifications

• Experience in customer service or BPO environments preferred.
• Strong written and verbal English communication skills.
• Ability to handle chat and email interactions professionally.

Responsibilities

• Respond to customer inquiries via chat and messaging platforms.
• Assist customers with concerns and basic troubleshooting.
• Document customer interactions and resolutions in the system.
• Follow company policies and quality standards.

Skills

Customer service

English communication

Chat support

BPO experience

Education

College graduate / Associate / Vocational graduate

Job description

STACKph is hiring a Chat and Email Support Representative in Pasig, Philippines. You will handle customer inquiries via chat and online channels, resolve concerns, and document interactions. This role is onsite with shifting schedules in a fast-paced BPO environment.

We offer paid training, competitive salary, HMO plus life insurance, and clear opportunities for career growth and promotion.