Email & Chat Support Specialist — Onsite, Growth Path

Caldwell Communications Consultancy Philippines; Pasig; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay and Regular Salary Increases

Paid Training and Paid Time Off

Fun Company Events and Team Celebrations

Job summary

A growing consultancy firm in the Philippines seeks motivated individuals for customer support roles. Ideal candidates are high school graduates or higher and have a strong desire to build a career in a supportive environment. Responsibilities include resolving customer inquiries and maintaining records, with full-time 8-hour shifts on weekdays. Enjoy a competitive salary, HMO coverage from Day 1, performance bonuses, and opportunities for advancement. If you thrive in a dynamic work atmosphere, apply now!

Qualifications

• High school graduate or higher, with willingness to work onsite.
• BPO experience is a plus but not required.
• Fresh graduates are welcome.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries.
• Maintain accurate and updated records in the internal system.
• Ensure customer satisfaction by resolving issues professionally.

Skills

Communication skills

Customer service

Education

High school graduate or higher

Job description

A growing consultancy firm in the Philippines seeks motivated individuals for customer support roles. Ideal candidates are high school graduates or higher and have a strong desire to build a career in a supportive environment. Responsibilities include resolving customer inquiries and maintaining records, with full-time 8-hour shifts on weekdays. Enjoy a competitive salary, HMO coverage from Day 1, performance bonuses, and opportunities for advancement. If you thrive in a dynamic work atmosphere, apply now!