Chat Support Specialist — Growth, Perks & Flexible Shifts

Telesys BPO; Caloocan; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Exclusive employee discounts

Job summary

A leading outsourcing company in Metro Manila is hiring Customer Service Representatives for Chat Support. This role requires handling customer inquiries and complaints through chat or email. Candidates should be highly motivated, capable of working in a fast-paced environment, and have a customer-centric attitude, though prior experience is not mandatory. This full-time position offers competitive salary, performance-based incentives, and opportunities for career growth while requiring flexible work hours.

Qualifications

• Open to applicants with or without BPO experience.
• Amenable to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Handle customer inquiries, complaints, and support via chat or email.
• Deliver excellent customer service.

Skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate (college level or degree is an advantage)

Job description

A leading outsourcing company in Metro Manila is hiring Customer Service Representatives for Chat Support. This role requires handling customer inquiries and complaints through chat or email. Candidates should be highly motivated, capable of working in a fast-paced environment, and have a customer-centric attitude, though prior experience is not mandatory. This full-time position offers competitive salary, performance-based incentives, and opportunities for career growth while requiring flexible work hours.