Onsite Chat Support Specialist (Manila) - Paid Training

Recruitify_HR; Metro Manila; Presencial; PHP 274.000 - 328.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Up to ₱27,000 monthly

Paid training

Performance incentives

13th Month Pay

Government‑mandated benefits

Career development opportunities

Supportive team environment

Descripción de la vacante

Telesys in Manila is seeking a Chat Support Representative for a non-voice role, ideal for fresh graduates or career shifters who write well.

No prior BPO experience required; paid training, supportive team, and opportunities to grow; you will handle live chat, product inquiries, and account updates while meeting quality and productivity goals.

Onsite position in Malate with shifting schedules and government benefits.

Formación

• Strong written English communication skills.
• Good multitasking and problem-solving abilities.
• Basic computer and typing skills.
• Willing to learn new systems and processes.

Responsabilidades

• Handle live chat and online customer support.
• Address account, product, and service inquiries.
• Process customer requests and account updates.
• Provide clear and accurate information to customers.
• Escalate complex issues when needed.
• Meet quality, productivity, and customer satisfaction goals.

Conocimientos

Written English

Multitasking

Problem solving

Typing

Willingness to learn

Educación

High School/SHS/College graduate

College undergraduates welcome

Descripción del empleo

Telesys in Manila is seeking a Chat Support Representative for a non-voice role, ideal for fresh graduates or career shifters who write well.

No prior BPO experience required; paid training, supportive team, and opportunities to grow; you will handle live chat, product inquiries, and account updates while meeting quality and productivity goals.

Onsite position in Malate with shifting schedules and government benefits.