Onsite Email & Chat Support Specialist — Growth Path

Caldwell Communications Consultancy Philippines; Marikina; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

Paid Training and Paid Time Off

Fun Company Events and Team Celebrations

Job summary

A leading BPO company in Metro Manila is urgently hiring motivated individuals for customer service roles focused on data entry and support via chat and email. The position offers a competitive salary, HMO coverage from day one, and opportunities for career advancement. Candidates should be high school graduates and are encouraged to apply regardless of prior BPO experience. Enjoy an 8-hour full-time work schedule with weekends off.

Qualifications

• Must be a high school graduate or higher.
• BPO experience is a plus but not required.
• Willingness to work onsite is necessary.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries.
• Maintain accurate and updated records in the internal system.
• Ensure customer satisfaction by resolving issues professionally.

Skills

Customer service skills

Data entry skills

Communication skills

Education

High school graduate or higher

Job description

A leading BPO company in Metro Manila is urgently hiring motivated individuals for customer service roles focused on data entry and support via chat and email. The position offers a competitive salary, HMO coverage from day one, and opportunities for career advancement. Candidates should be high school graduates and are encouraged to apply regardless of prior BPO experience. Enjoy an 8-hour full-time work schedule with weekends off.