Care Coordination & Admin Specialist (Remote)

Sharesource; Davao City; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Remote + Hybrid Flexibility

Open Culture

Training and growth opportunities

Diversity and inclusion

Job summary

Sharesource, a BCorp company, seeks a highly organised Care Support Officer to provide centralized administrative and coordination support for the Care Partner team. This non-clinical role reduces admin workloads, maintains client records, coordinates with third-party providers, and escalates care-related judgments as needed.

You will work with Visual Care, Team Portal and other systems, handling budgets, service requests, and compliance follow-up.

Qualifications

• 3+ years in administrative, customer service, or coordination roles.
• Strong written and verbal English communication with internal and external stakeholders.
• High computer literacy and ability to learn new software quickly.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Excellent attention to detail and accuracy in data handling.
• Strong organisational and time-management skills.
• Able to work remotely within established procedures and policies.

Responsibilities

• Maintain accurate and up-to-date client information across systems.
• Upload, organise, and manage client documentation and electronic files.
• Review client records for missing or outdated information; follow up as needed.
• Process third-party expenses, service requests, quotes, appointments, and documentation.
• Assist with client budgets and expenditure tracking; monitor fund allocations.
• Review care worker notes and client documentation for follow-up actions.
• Provide administrative support to the Care Partner team and coordinate appointments and activities.

Skills

Administrative experience

Customer service

Coordination

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

SharePoint

OneDrive

Visual Care

Team Portal

Job description

Sharesource, a BCorp company, seeks a highly organised Care Support Officer to provide centralized administrative and coordination support for the Care Partner team. This non-clinical role reduces admin workloads, maintains client records, coordinates with third-party providers, and escalates care-related judgments as needed.

You will work with Visual Care, Team Portal and other systems, handling budgets, service requests, and compliance follow-up.