Remote Care Support & Administration Coordinator

Sharesource; Philippines; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Remote work

Hybrid schedule

Work-life balance

Training opportunities

Job summary

Sharesource, a BCorp company based in the Philippines, is seeking a highly organised Care Support Officer to provide centralised admin and coordination for the Care Partner team. This non-clinical role focuses on reducing workloads, maintaining client records, coordinating with third-party providers, and escalating clinical matters when needed.

You will work remotely within a Philippine-based team, with flexible hours (Manila time), using Visual Care and Microsoft 365 tools; strong English,

Qualifications

• 3+ years in administrative, customer service, or coordination roles in healthcare or aged care.
• Strong written and verbal English communication with internal and external stakeholders.
• High level of computer literacy and ability to learn new software quickly.

Responsibilities

• Maintain accurate client information across Visual Care, Team Portal and other systems.
• Process third-party expenses, service requests and track documentation.
• Assist with client budgets and routine financial administration.
• Review care worker notes and ensure timely follow-up and compliance.

Skills

Attention to detail

Organization

Communication

MS Office

Tools

Visual Care

Right at Home Team Portal

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

SharePoint / OneDrive

Job description

Sharesource, a BCorp company based in the Philippines, is seeking a highly organised Care Support Officer to provide centralised admin and coordination for the Care Partner team. This non-clinical role focuses on reducing workloads, maintaining client records, coordinating with third-party providers, and escalating clinical matters when needed.

You will work remotely within a Philippine-based team, with flexible hours (Manila time), using Visual Care and Microsoft 365 tools; strong English,