Cantonese Booking & Support Specialist (Hybrid)

J-K Network Services group.; Metro Manila; Hybrid; PHP 1.233.000 - 1.668.000; Vollzeit

Benefits dieser Stelle

Work equipment provided

HMO

Insurance

PTO credits monthly

Sick Leave/Vacation Leave

Government-Mandated Benefits

10% Night Differential

Zusammenfassung

J-K Network Services group. in Pasig, Philippines, is hiring for a customer service role requiring Cantonese proficiency and English conversation. The position offers a hybrid work setup (3x onsite, 2x work from home) with a monthly salary of Php 130,000.

The ideal candidate has strong phone etiquette, good communication skills, and proficiency in MS Office and internet usage. Open to various education levels, including high school graduates and undergraduates.

Qualifikationen

• Proficient in Cantonese and conversational in English.
• Open to High School graduates, Undergraduates, or Bachelor’s graduates in any course.
• Open to Foreign Nationals with a permanent visa.
• Experience in customer service or BPO is a plus.

Aufgaben

• Assist customers with ticket purchases, transfers, and refunds.
• Handle issues like missing tickets, delayed delivery, or invalid tickets.
• Support payment concerns and billing disputes.

Kenntnisse

Cantonese proficiency

English conversational

Ausbildung

High school graduate / Undergraduate / Bachelor’s degree

Tools

MS Office

Internet navigation

Jobbeschreibung

J-K Network Services group. in Pasig, Philippines, is hiring for a customer service role requiring Cantonese proficiency and English conversation. The position offers a hybrid work setup (3x onsite, 2x work from home) with a monthly salary of Php 130,000.

The ideal candidate has strong phone etiquette, good communication skills, and proficiency in MS Office and internet usage. Open to various education levels, including high school graduates and undergraduates.