Call Center Representative

J-K Network Services; Quezon City; On-site; PHP 200,880 - 234,360; Full time

Benefits offered by this job

Government Mandated Benefits

Sick Leave Credits

Vacation Leave Credits

13th Month Pay

HMO

Job summary

A BPO company in Eastwood, Quezon City is looking for a Customer Service Specialist to assist customers with inquiries and support. The ideal candidate is a fresh graduate or a high school graduate willing to work onsite with a shifting schedule. The role involves answering inbound calls and providing effective solutions to customer problems. Attractive benefits include government-mandated perks, sick leave, vacation leave, and HMO.

Qualifications

• Open for Fresh Graduates and High School Graduate.
• Willing to work onsite in Eastwood, Quezon City.
• Willing to work on a shifting Schedule.

Responsibilities

• Assisting customers with their questions and concerns.
• Finding solutions and alternatives to address customer problems.
• Answering inbound calls.

Skills

Customer Assistance

Problem Solving

Communication

Education

High School Graduate

Open for Fresh Graduates

Job description

Overview

Client Profile: This business is an outsourcing service provider that offers a wide range of staffing solutions for different business requirements, such as appointment scheduling, accounting and financial systems, outsourcing, customer support, and search engine optimization. They were established since 2017.

Position: Customer Service Specialist

Company Industry: BPO Company

Location: Eastwood, Quezon City

Salary Offer: Php18,000-Php21,000

Work Schedule: Shifting Schedule

Work Set Up: Onsite

Benefits

• Government Mandated Benefits
• Sick Leave Credits
• Vacation Leave Credits
• 13th Month Pay
• HMO

Responsibilities

• Assisting customers with their questions and concerns.
• Find a solutions and alternatives to address customer problems.
• Answer Inbound calls.
• Cross selling and upselling.
• Create good relationship with clients.

Qualifications

• Open for Fresh Graduates and High School Graduate
• Willing to work onsite in Eastwood, Quezon City
• Willing to work on a shifting Schedule
• Can start as soon as possible

Recruitment Process

• Initial Interview
• Final Interview
• Job Offer