Call Center Representative - Fresh Grad / No BPO Exp. - Alorica Ilocos Norte

TalentLink Outsourcing; Ilocos Norte; Sur place; PHP 223 200 - 279 000; Plein temps

Avantages offerts par ce poste

Competitive Salary

Paid Training & Incentives

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Résumé du poste

A customer service outsourcing company in Ilocos Norte is seeking a customer service representative. The role involves responding to customer inquiries and providing accurate information. No prior BPO experience is required as training will be provided. Benefits include competitive salary, night differentials, and performance incentives. Join a professional and supportive team in an onsite environment.

Qualifications

• No prior BPO experience necessary; training is provided.
• Open to applicants from diverse educational backgrounds including fresh grads.

Responsabilités

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Connaissances

Customer service skills

Communication skills

Problem-solving skills

Formation

High school diploma or equivalent

Vocational courses

Description du poste

TalentLink Outsourcing is seeking a customer service representative to join their team.

Job Description

Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer issues and complaints efficiently. Maintain detailed records of customer interactions. Collaborate with team members to enhance service quality. Meet performance metrics and contribute to team goals.

Responsibilities and Requirements

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Benefits

• Competitive Salary Range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team

Working Location

Please note that this position does not require working overseas. However, if you encounter any fraudulent activities during your job search, please report them immediately.

If an employer withholds your ID, requires a guarantee, or collects property, please be aware that these actions are suspicious and should be reported.

TalentLink Outsourcing is an equal opportunities employer and welcomes applications from all qualified candidates.