Call Center Representative - Fresh Grad / No BPO Exp. - Alorica Davao City

TalentLink Outsourcing; Davao del Sur; On-site; PHP 190,000 - 290,000; Full time

Benefits offered by this job

Competitive Salary

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Anniversary Bonus

Annual Performance Increase

Onsite work with a supportive team

Job summary

A customer service provider in Davao del Sur is looking for customer service representatives. You will handle inquiries via phone, email, and chat, while receiving comprehensive training. This role is open to all educational backgrounds, and benefits include HMO, paid training, and performance incentives. Join a supportive on-site team and enjoy competitive compensation and various employee perks.

Qualifications

• No prior BPO experience required; training provided.
• Open to college fresh graduates, senior high school, high school graduates, college undergraduates, and vocational graduates.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Job description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!:

• Competitive Salary Range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team