Customer Service Agent - Fresh Graduates / NO BPO Exp - Alorica Ilocos Norte

TalentLink Outsourcing; Ilocos Norte; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive Salary Range

20% Night Differential

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Job summary

A leading outsourcing company in the Philippines is looking for customer service representatives. This role offers training for candidates with no BPO experience. Responsibilities include responding to inquiries and resolving customer issues. Benefits include a competitive salary, paid training, and personal time off. Join a supportive team and start your career in customer service.

Qualifications

• No BPO experience required; training provided.
• Open to college fresh grads, SHS & HS grads, college undergrads, vocational grads.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements

• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!

Benefits

• Competitive Salary Range
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team