Customer Service Representative - Fresh Graduate | No BPO Experience - Alorica Ilocos Site

TalentLink Outsourcing; Ilocos Norte; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

20% Night Differential

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Job summary

A customer service outsourcing company in Ilocos Norte is seeking candidates for a customer support role. No prior experience in BPO is necessary as training will be provided. The position offers a competitive monthly salary between ₱18K to ₱30K and includes various benefits such as paid training, health insurance, and opportunities for personal time off.

Qualifications

• No BPO experience needed; training provided.
• Open to college fresh grads, SHS & HS grads, college undergrads, vocational grads.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!

• Earn ₱18K up to ₱30K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team