Call Center Representative - Fresh Grad / No BPO Exp. - Alorica Eton Centris

TalentLink Outsourcing; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive Salary Range

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Work onsite with a professional & supportive team

Onsite work

Job summary

A customer service provider in Quezon City is seeking enthusiastic individuals for a customer service role. You will respond to client inquiries through multiple channels and ensure efficient resolutions of issues. The position welcomes fresh graduates and provides comprehensive training along with a competitive salary, paid training incentives, and various benefits including HMO and annual performance increases.

Qualifications

• No BPO experience needed, training provided.
• Welcome for College Fresh grads, SHS & HS grads, College undergrads, Vocational Graduates.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Job description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!:

• Competitive Salary Range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team