Call Center Representative - Fresh Grad / No BPO Exp. - Alorica Clark Pampanga

TalentLink Outsourcing; Pampanga; On-site; PHP 400,000 - 600,000; Full time

Job summary

A customer service agency in Pampanga is looking for a Call Center Representative. The role involves responding to customer inquiries, providing information, and resolving issues. Fresh graduates and individuals without BPO experience are welcome, as training is provided. The position offers a competitive salary and various benefits including paid training and personal time off.

Benefits

Competitive Salary Range

Paid Training

Incentives

20% Night Differential

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Qualifications

• No BPO experience needed.
• Must be a team player.
• Technical, organizational, and interpersonal skills are required.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Skills

Strong English language skills

Strong work ethic

Problem-solving skills

Excellent people skills

Technical skills

Organizational skills

Education

College fresh graduates

Senior high school graduates

College undergraduates

Vocational graduates

Job description

Call Center Representative - Fresh Grad / No BPO Exp. - Alorica Clark Pampanga

TalentLink Outsourcing is seeking a Call Center Representative to join their team in Clark, Pampanga.

Job Description

The successful candidate will be responsible for responding to customer inquiries via phone, email, and chat, providing accurate information about products and services, and resolving customer issues and complaints efficiently. Other key responsibilities include maintaining detailed records of customer interactions and collaborating with team members to enhance service quality.

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits

We offer a competitive salary range, paid training, and incentives. No BPO experience is needed, as we will provide training. We welcome college fresh graduates, senior high school graduates, college undergraduates, and vocational graduates.

• Competitive Salary Range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team

We are looking for individuals with strong English language skills, a strong work ethic, problem-solving skills, and excellent people skills. If you are a team player with technical, organizational, and interpersonal skills, we encourage you to apply.

Working Location

The working location for this role is Tech Hub 6, 5F, SM Clark, Angeles City, Clark Freeport, Mabalacat City, Pampanga, Philippines.

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