Call Center Representative

Synlink Recruitment Outsourcing Co. Inc.; Negros Oriental; On-site; PHP 167,400 - 223,200; Full time

Job summary

A recruitment outsourcing company is seeking customer service representatives to handle inquiries and provide assistance. Candidates should be proficient in English with strong customer service and problem-solving skills. This entry-level position offers flexible working hours and does not require prior experience. The role involves maintaining professionalism in customer interactions and accurately recording feedback.

Qualifications

• Proficient in English; strong customer service skills.
• Excellent problem-solving abilities.
• Strong work ethic and ability to thrive in a fast-paced environment.

Responsibilities

• Handle customer inquiries and provide high-quality assistance.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer questions or complaints via phone or chat.
• Record customer information and feedback accurately in the system.
• Resolve issues effectively and efficiently while adhering to company protocols.

Skills

English Language

Customer Service

Problem Solving

Strong Work Ethic

Education

High School Diploma or equivalent

Job description

Job Description

Employee Recognition and Rewards

Employee Recognition Program, Incentives

Government Mandated Benefits

Read More

• Handle customer inquiries and provide high-quality assistance.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer questions or complaints via phone or chat.
• Record customer information and feedback accurately in the system.
• Resolve issues effectively and efficiently while adhering to company protocols.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Proficient in English; strong customer service skills
• Skills and Competencies: Excellent problem-solving abilities
• Qualities and Traits: Strong work ethic and ability to thrive in a fast-paced environment
• Working Conditions: Available to work flexible hours, including weekends and holidays

Skills

• English Language
• Customer Service
• Problem Solving
• Strong Work Ethic

Preview

HR Manager Synlink Recruitment Outsourcing Co. Inc.

Active within three days

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID,
• requires you to provide a guarantee or collects property,