Call Center Representative

Synlink Recruitment Outsourcing Co. Inc.; Misamis Oriental; On-site; PHP 167,400 - 279,000; Full time

Job summary

A recruitment outsourcing company in Misamis Oriental is looking for customer service representatives. Responsibilities include assisting customers with inquiries and providing product information. The role requires a Senior High School diploma and strong customer service skills, while prior experience is not necessary as training will be provided. A positive attitude and effective communication are essential to succeed in this role.

Qualifications

• Required to have a Senior High School diploma.
• No prior experience necessary; training will be provided.
• Candidates must demonstrate strong customer service skills.

Responsibilities

• Assist customers with inquiries and provide product information.
• Document customer interactions in the system.
• Collaborate with team members to enhance service quality.

Skills

Customer service skills

Effective communication

English language proficiency

Education

High School diploma

Job description

Synlink Recruitment Outsourcing Co. Inc.

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

• Answer inbound calls and assist customers with inquiries.
• Provide product information and resolve issues efficiently.
• Document customer interactions in the system.
• Maintain a positive and professional demeanor.
• Meet performance metrics and objectives.
• Collaborate with team members to enhance service quality.
• Educational Qualifications: High (old curriculum)/Senior High School diploma required.
• Experience Level: No prior experience necessary; training will be provided.
• Skills and Competencies: Can speak English, strong customer service skills, and effective communication.
• Working Conditions: Comfortable office environment; may require extended periods of phone use.
• Qualities and Traits: Patience, empathy, and a positive attitude are essential for success.

Working Location

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