Call Center Representative

Synlink Recruitment Outsourcing Co. Inc.; Davao del Norte; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Incentives

Flexible Hours

Health Insurance

Job summary

A recruitment outsourcing company in Davao del Norte is seeking a Recruitment Associate to handle inbound and outbound calls professionally and provide accurate information to customers. Candidates should possess a High School diploma and have excellent communication skills. Responsibilities include resolving customer issues, maintaining records, and collaborating with the team to enhance service quality. The role may require multitasking in a fast-paced environment with flexible working hours.

Qualifications

• Strong customer service orientation.
• Ability to multitask and work in a fast-paced environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Handle inbound and outbound calls with professionalism.
• Provide accurate information to customers regarding products and services.
• Resolve customer issues and complaints in a timely manner.
• Maintain detailed records of customer interactions.
• Collaborate with team members to improve performance and service quality.

Skills

Excellent communication skills

Interpersonal skills

Customer service orientation

Education

High School diploma or equivalent

Job description

Job Description

Recruitment Associate

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

Description

• Handle inbound and outbound calls with professionalism
• Provide accurate information to customers regarding products and services
• Resolve customer issues and complaints in a timely manner
• Maintain detailed records of customer interactions
• Collaborate with team members to improve performance and service quality

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Positive attitude and a strong customer service orientation
• Responsibilities and Duties: Ability to multitask and work in a fast-paced environment
• Working Conditions: May require flexible working hours, including evenings and weekends