Call Center Representative

Miranda HR; Pasig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A human resources firm in Metro Manila is looking for customer service representatives. The role involves answering calls, providing product information, and resolving customer complaints. Ideal candidates will have at least a diploma and strong English skills. No prior experience is required, as comprehensive training will be provided.

Qualifications

• Minimum Diploma required.
• No prior experience necessary; comprehensive training provided.
• Proficient in English, excellent customer service skills.

Responsibilities

• Answer incoming calls and respond to customer inquiries.
• Provide information about products and services.
• Handle complaints and resolve issues effectively.
• Maintain customer records and update account information.

Skills

Proficient in English

Excellent customer service

Education

Minimum Diploma

Job description

Responsibilities

• Answer incoming calls and respond to customer inquiries.


• Provide information about products and services.


• Handle complaints and resolve issues effectively.


• Maintain customer records and update account information.

Qualifications

• Educational Qualifications: Minimum Diploma required.


• Experience Level: No prior experience necessary; comprehensive training provided.


• Skills and Competencies: Proficient in English, excellent customer