Call Center Representative

Miranda HR; Manila; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A recruitment agency in Manila is seeking candidates for a customer service role that requires a high school diploma and strong customer service skills. The responsibilities include responding to inquiries, assisting with orders, and maintaining accurate records. Ideal candidates should have a positive attitude, adaptability, and be able to work in a fast-paced environment. This full-time position offers opportunities for training and development.

Qualifications

• 0–2 years of experience in a customer service role.
• Positive attitude and adaptability.
• Ability to work in a fast-paced environment.
• Positive attitude, adaptability, and a strong work ethic.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Provide exceptional customer service by responding to inquiries.
• Assist customers with order placements and troubleshooting.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance service delivery and improve customer satisfaction.
• Participate in ongoing training and development to enhance product knowledge and communication skills.

Skills

Strong customer service skills

Problem-solving abilities

Excellent organizational skills

Education

High School Diploma or equivalent

Job description

On-site - Manila No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

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Description

• Provide exceptional customer service by responding to inquiries and addressing customer concerns.
• Assist customers with order placements, product information, and troubleshooting.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and improve customer satisfaction.
• Participate in ongoing training and development to enhance product knowledge and communication skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service skills, problem-solving abilities, and excellent organizational skills
• Qualities and Traits: Positive attitude, adaptability, and a strong work ethic
• Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks

Customer Service Problem Solving Organizational Skills

Working Location

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