Mass Hiring Call Center Agents

Miranda HR; Makati; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A leading HR firm in Makati is seeking an entry-level customer service representative to manage calls, schedule appointments, and ensure customer satisfaction. Candidates should possess a High School Diploma and demonstrate strong English skills along with a solid work ethic. The position offers a full-time contract with on-site work. Benefits include job training and employee recognition programs.

Qualifications

• High School Diploma or equivalent is required.
• No experience required; it's an entry-level position.
• Proficient in English with excellent customer service skills.

Responsibilities

• Provide exceptional customer service through effective communication.
• Manage inbound and outbound calls efficiently.
• Schedule appointments and follow up with clients as needed.
• Resolve customer inquiries and issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery.

Skills

English Language

Customer Service

Scheduling

Problem Solving

People Skills

Back Office Support

Call Centre

Interpersonal Skills

Organizational Skills

Account Management

Strong Work Ethic

Education

High School Diploma or equivalent

Job description

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Provide exceptional customer service through effective communication.
• Manage inbound and outbound calls efficiently.
• Schedule appointments and follow up with clients as needed.
• Resolve customer inquiries and issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: No experience required; entry-level position.
• Skills and Competencies: Proficient in English language, excellent customer service skills, strong problem-solving abilities.
• Qualities and Traits: Strong work ethic, ability to work in a team, effective organizational and interpersonal skills.
• Responsibilities and Duties: Ability to multitask and manage time effectively, maintaining professionalism under pressure.

• English Language
• Customer Service
• Scheduling
• Problem Solving
• People Skills
• Back Office Support
• Call Centre
• Interpersonal Skills
• Organizational Skills
• Account Management
• Strong Work Ethic

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