Lf: Call Center Representative

Miranda HR; Quezon City; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A customer service firm in Quezon City is seeking individuals for a full-time role focused on managing inbound and outbound calls while providing exceptional customer service. Candidates should possess a High School diploma and 0-2 years of experience. Strong proficiency in English and excellent organizational and people skills are needed. This position offers a chance for professional development and comes with health and wellness benefits.

Qualifications

• High School Diploma or equivalent required.
• 0–2 years of experience preferred.
• Strong work ethic and reliability are a must.

Responsibilities

• Handle inbound and outbound calls professionally.
• Provide exceptional customer service and support to clients.
• Schedule appointments and manage customer inquiries effectively.
• Resolve customer issues using strong problem-solving skills.
• Maintain accurate records of all interactions.

Skills

Strong English language proficiency

Excellent customer service skills

Strong organizational skills

People skills

Problem solving

Scheduling

Back Office Support

Account Management

Strong Work Ethic

Technical Skills

Education

High School Diploma or equivalent

Job description

On‑site - Quezon City No Exp Required High/Senior High School Full‑time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Handle inbound and outbound calls in a professional manner.
• Provide exceptional customer service and support to clients.
• Schedule appointments and manage customer inquiries effectively.
• Resolve customer issues by employing strong problem‑solving skills.
• Maintain accurate and detailed records of all interactions.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong English language proficiency
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Strong organizational and people skills
• Qualities and Traits: Strong work ethic and reliable

English Language Customer Service Scheduling Problem Solving Back Office Support Call Centre Organizational Skills People Skills Account Management Strong Work Ethic Technical Skills

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