Call Center Agent

StackPH; Manila; On-site; PHP 228,501 - 273,699; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Free Meals

Gym Membership

Job summary

A customer service company in Manila is seeking candidates for a full-time role involving handling inbound and outbound calls, providing excellent customer service, and maintaining accurate records. The position requires a minimum of a high school diploma and offers opportunities for those with no previous experience. This role includes various government-mandated benefits and is on-site.

Qualifications

• No previous experience required, but strong English language skills necessary.
• Excellent customer service abilities and effective problem-solving skills.
• Good organizational and interpersonal skills are essential.

Responsibilities

• Handle inbound and outbound calls with utmost professionalism.
• Provide excellent customer service by addressing inquiries and resolving issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and efficiency.
• Utilize problem-solving skills to assess customer needs and provide appropriate solutions.

Skills

Strong English language skills

Excellent customer service abilities

Effective problem-solving skills

Good organizational skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

On-site - Manila No Exp Required High/Senior High School Full-time

Job Description

• Handle inbound and outbound calls with utmost professionalism.
• Provide excellent customer service by addressing inquiries and resolving issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and efficiency.
• Utilize problem-solving skills to assess customer needs and provide appropriate solutions.

Government Mandated Benefits

• 13th Month Pay
• Employee Loan
• Pag-Ibig Fund
• Free Meals
• Gym Membership

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years (No previous experience required)
• Skills and Competencies: Strong English language skills
• Skills and Competencies: Excellent customer service abilities
• Skills and Competencies: Effective problem-solving skills
• Skills and Competencies: Good organizational and interpersonal skills

English Language, Customer Service, Problem Solving, Call Centre, Organizational Skills, Interpersonal Skills

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• withholds your ID,
• requires you to provide a guarantee or collects property,