Call Center Representative

RSD Human Resource Management Consultancy; Makati; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Professional Development

Job Training

Job summary

A human resource consultancy based in Makati is seeking motivated individuals for an entry-level, on-site position. This full-time role does not require prior experience and is ideal for candidates with a strong high school education. Responsibilities include managing customer inquiries, providing product information, resolving complaints, and maintaining accurate records. The ideal candidate exhibits excellent communication skills and strong problem-solving abilities. Enjoy benefits such as employee recognition and rewards, performance bonuses, and professional development opportunities.

Qualifications

• No experience required for this entry-level position.
• Ability to work in a fast-paced environment is essential.
• Adaptability to shifting priorities is important.

Responsibilities

• Manage incoming calls and customer inquiries efficiently.
• Provide information about products and services.
• Resolve customer complaints and issues with professionalism.
• Maintain accurate records of customer interactions.
• Work collaboratively with team members to achieve performance goals.

Skills

Excellent communication skills

Strong problem-solving abilities

Education

High School Diploma or equivalent

Job description

RSD Human Resource Management Consultancy

On-site – Makati
No Exp Required
High/Senior High School
Full-time

Benefits

• Employee Recognition and Rewards
• Performance Bonus
• Government Mandated Benefits
• Professional Development
• Job Training

Responsibilities

• Manage incoming calls and customer inquiries efficiently.
• Provide information about products and services.
• Resolve customer complaints and issues with professionalism.
• Maintain accurate records of customer interactions.
• Work collaboratively with team members to achieve performance goals.

Qualifications

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication skills
• Qualities and Traits: Strong problem-solving abilities
• Working Conditions: Ability to work in a fast-paced environment
• Responsibilities and Duties: Adaptability to shifting priorities