Call Center Agent

RSD Human Resource Management Consultancy; Mandaluyong; On-site; PHP 201,000 - 246,000; Full time

Benefits offered by this job

Performance Bonus

Job Training

Job summary

A local consultancy firm is seeking a Customer Service Representative in Mandaluyong. The ideal candidate will have a Bachelor's degree in a relevant field and should possess strong communication and interpersonal skills. This entry-level position does not require prior experience, making it an excellent opportunity for recent graduates. Responsibilities include addressing customer inquiries, providing product information, and resolving complaints professionally. The role offers a performance bonus and opportunities for job training.

Qualifications

• No prior experience required; entry-level candidates are welcome.
• Ability to handle multiple tasks efficiently.
• Strong communication and interpersonal skills essential.
• Customer-focused attitude for fast-paced environments.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Handle incoming calls and address customer inquiries effectively.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a professional manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service delivery.

Skills

Strong communication skills

Interpersonal skills

Customer-focused attitude

Multitasking

Education

Bachelor’s degree in a relevant field

Job description

RSD Human Resource Management Consultancy

On-site - Mandaluyong No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Professional Development

Job Training

Description

• Handle incoming calls and address customer inquiries effectively.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a professional manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; entry-level candidates are welcome.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Customer-focused attitude and ability to work in a fast-paced environment.
• Responsibilities and Duties: Ability to handle multiple tasks efficiently.

HR Officer RSD Human Resource Management Consultancy

Working Location

RDS Human Resource Management Consultancy